Privacy Policy
Your privacy matters to us at Kwevithaxovanta
Last updated: March 15, 2025
Introduction and Scope
At Kwevithaxovanta, we understand that your personal information is valuable and deserves protection. This comprehensive privacy policy explains how we collect, use, store, and safeguard your personal data when you interact with our financial services platform and website at kwevithaxovanta.sbs.
Our commitment to privacy extends beyond mere compliance – we believe in transparency and giving you control over your personal information. This policy applies to all users of our services, whether you're browsing our website, using our financial tools, or engaging with our educational resources.
Important: By using Kwevithaxovanta's services, you acknowledge that you have read and understood this privacy policy. If you disagree with any part of this policy, please discontinue use of our services immediately.
Information We Collect
We collect various types of information to provide and improve our financial services. The data we gather helps us deliver personalized experiences while maintaining the security and integrity of our platform.
Personal Identification
Name, email address, phone number, date of birth, and government-issued identification numbers when required for financial services compliance and verification purposes.
Financial Information
Bank account details, transaction history, credit information, investment preferences, and financial goals when you use our financial planning and advisory services.
Technical Data
IP address, browser type, device information, cookies, usage patterns, and website interaction data to improve our platform's functionality and security.
Communication Records
Customer service interactions, email correspondence, chat logs, and feedback submissions to provide better support and service improvements.
How We Use Your Information
Your personal information serves specific purposes within our financial services ecosystem. We never use your data arbitrarily and always ensure our usage aligns with your expectations and legal requirements.
- Service Delivery: Processing transactions, managing your accounts, providing financial advice, and delivering the core services you've requested from our platform.
- Security and Fraud Prevention: Monitoring for suspicious activities, verifying your identity, protecting against unauthorized access, and maintaining the integrity of our financial systems.
- Compliance and Legal Obligations: Meeting regulatory requirements, anti-money laundering checks, tax reporting obligations, and other legal mandates in the Malaysian financial sector.
- Communication and Support: Responding to your inquiries, providing customer support, sending important service updates, and communicating changes to our terms or services.
- Platform Improvement: Analyzing usage patterns, identifying areas for enhancement, developing new features, and personalizing your experience based on your preferences and behavior.
- Marketing and Educational Content: Sharing relevant financial education materials, investment opportunities, and service updates that align with your interests and financial goals.
Data Sharing and Third Parties
We understand that sharing your personal information is a serious matter. Kwevithaxovanta only shares your data with carefully vetted third parties under specific circumstances and with appropriate safeguards in place.
Financial Service Providers: We may share necessary information with banks, payment processors, investment platforms, and other financial institutions to execute transactions and provide comprehensive financial services. These partners are bound by strict confidentiality agreements and regulatory requirements.
Regulatory Authorities: Malaysian financial regulators, tax authorities, and law enforcement agencies may receive your information when legally required. We comply with all lawful requests while protecting your rights to the fullest extent possible.
Technology Partners: Cloud storage providers, security services, and analytics platforms that help us maintain and improve our services receive limited, anonymized data. These partners undergo rigorous security assessments and sign comprehensive data protection agreements.
We Never Sell Your Data: Kwevithaxovanta does not sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is more valuable than any revenue from data sales.
Your Privacy Rights
You have significant control over your personal information. Understanding and exercising these rights helps you maintain privacy while benefiting from our financial services.
Your Data Rights
Request a copy of all personal data we hold about you, including how we obtained it and how we use it.
Update or correct inaccurate personal information in your account at any time through your user dashboard.
Request deletion of your personal data, subject to legal retention requirements for financial records.
Receive your personal data in a structured, commonly used format that can be transferred to another service provider.
Object to specific processing activities, including marketing communications and certain automated decision-making processes.
Limit how we process your personal data while maintaining your account and essential service functionality.
To exercise any of these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear explanations if we cannot fulfill specific requests due to legal or technical constraints.
Data Security and Protection
Protecting your financial information requires robust security measures. Kwevithaxovanta employs multiple layers of protection to safeguard your personal data against unauthorized access, theft, and misuse.
Encryption and Technical Safeguards: All sensitive data is encrypted both in transit and at rest using industry-standard AES-256 encryption. Our secure servers are protected by firewalls, intrusion detection systems, and regular security monitoring.
Access Controls: Only authorized personnel can access your personal information, and access is granted on a need-to-know basis. All team members undergo background checks and sign confidentiality agreements before handling customer data.
Regular Security Audits: Independent third-party security firms conduct quarterly assessments of our systems. We also perform internal security reviews and immediately address any identified vulnerabilities.
Incident Response: In the unlikely event of a data breach, we have established procedures to contain the incident, assess the impact, and notify affected users within 72 hours as required by data protection regulations.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.
- Account Information: Maintained for the duration of your active account plus seven years after closure for financial compliance purposes.
- Transaction Records: Kept for seven years from the transaction date to meet Malaysian financial regulations and tax requirements.
- Communication Logs: Retained for three years to support customer service quality and resolve potential disputes.
- Technical Data: Anonymized after 18 months and used only for statistical analysis and platform improvement purposes.
- Marketing Preferences: Maintained until you withdraw consent or request deletion, then removed within 30 days.
When retention periods expire, we securely delete or anonymize your data using certified data destruction methods. You can request early deletion of certain data types, though some information must be retained for legal compliance.
International Data Transfers
Some of our service providers and technology partners are located outside Malaysia. When we transfer your personal data internationally, we ensure appropriate safeguards protect your information according to Malaysian privacy standards.
Approved Transfer Mechanisms: We only transfer data to countries with adequate privacy protections or use approved safeguards such as standard contractual clauses, binding corporate rules, or certification schemes.
Regional Data Storage: Whenever possible, we store your data within Malaysia or other Asia-Pacific regions with strong privacy frameworks. Critical financial data remains within jurisdictions that provide equivalent or stronger protection than Malaysian law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and provide personalized content. You have control over how these technologies interact with your device.
Essential Cookies: These are necessary for our website to function properly and cannot be disabled. They include security features, session management, and basic functionality cookies.
Analytics and Performance: We use cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve user experience. This data is anonymized and aggregated.
Cookie Management: You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may limit some website functionality but won't prevent you from accessing our core services.
Children's Privacy
Kwevithaxovanta's financial services are designed for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age without proper parental consent and legal guardian oversight.
Parents or guardians who believe their child has provided personal information to Kwevithaxovanta should contact us immediately. We will investigate the matter and delete any inappropriate data collection while working with families to ensure proper privacy protection for minors.
Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. Significant changes will be communicated through email notifications and prominent website notices.
Change Notification Process: We provide at least 30 days' notice before implementing material changes to this policy. You'll have the opportunity to review changes and decide whether to continue using our services under the updated terms.
Version Control: Previous versions of this privacy policy are archived and available upon request. This helps maintain transparency about how our privacy practices have evolved over time.
Privacy Questions and Contact Information
For privacy-related inquiries, data access requests, or concerns about how we handle your personal information, please contact our dedicated privacy team:
Address: Lot A4 & A5, Store TYM A Kg.Luba PenampangJln Penampang Papar, BT 7.5
88300 Kota Kinabalu, Sabah, Malaysia Phone: +60377314959 Email: info@kwevithaxovanta.sbs Privacy Response Time: We respond to all privacy inquiries within 5 business days and provide comprehensive responses within 30 days as required by applicable privacy laws.